About Us
ODM is an award-winning sales and field marketing agency, specialising in developing and running face-to-face customer engagement programmes.
In recent years most companies have become acutely aware of the spiralling cost of the acquisition of new customers. A multitude of media and marketing channels are used to promote and sell products. Face-to-face field marketing is one of the major channels within the strategic marketing mix and is a proven and very effective method of taking a product or brand direct to the customer.
Our Services
Many clients use our services as a very effective way of engaging with customers, often supplementing existing in-house customer communication channels.
Awards & Accreditations
ODM is regulated and authorised by the UK Financial Conduct Authority to undertake specific regulated financial services activities.
Customer Engagement
Customer experience is key when it comes to gaining customer interest in a product or service. Engaging with people face-to-face is a fantastic opportunity to bring your product or service to life, whilst explaining the features and benefits, and allowing customers to interact and ask questions.
Face-to-face sales
By outsourcing your sales requirements to us we can develop and manage the whole channel for you. We have run sales teams on behalf of blue chip clients since 1999, not only do we have a proven track record, we also have the systems, the infrastructure and the skills to deliver.
Tech Launches
When implementing new customer-facing technology, we know how important it is that your customers have a great initial experience. A challenging first experience can leave customers unwilling to try it again when they next visit.
Training services
When implementing new customer-facing technology, we know how important it is that your customers have a great initial experience. A challenging first experience can leave customers unwilling to try it again when they next visit.